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Shipping & Collection
For help with shipping or arranging collection from our store.
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Returns & Refunds
If you need assistance with refunds, returning a product, or after-sales care.
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Colour Code Locator
Discover how to identify your car's colour code with our handy lookup tool.
Frequently Asked Questions
Delivery
How long will it take to receive my order?
How long will it take to receive my order?
We aim to dispatch all orders received before 2pm on the same working day, providing you with next working day delivery.
Please read our Shipping policy for more information.
Where is my order?
Where is my order?
The status of your order can be checked in your customer account.
Returns and Refunds
How do I return a product?
How do I return a product?
We have a 30-day return policy, which means you have 30 days after receiving your item to request a return.
To be eligible for a return, your item must be in the same condition that you received it, unused and in its original packaging. You’ll also need the receipt or proof of purchase.
The customer will be responsible for all incurred costs, except in cases where the product is found to be faulty, in which event we will cover the shipping costs.
For more information please read our Refund Policy.
Please note custom mixed aerosols, paints or special orders cannot be returned.
How long will it take to receive my refund?
How long will it take to receive my refund?
Refunds are processed within 10 days from when we receive the item(s).
Colour Matching
Do you offer a colour matching service?
Do you offer a colour matching service?
We provide a precision colour matching in-store. More information can be found on our Colour Matching page.
What colour is my car?
What colour is my car?
To find out what colour your car is, you need to find down your paint colour code. Visit our Colour Code Locator page to find our how.
Can't find what you're looking for?
If you have a question about your order or need expert advice, just let us know.